Frequently Asked Questions

Do crystals really hold energy?

Crystals have been scientifically proven to pulsate or vibrate due to their biological molecular structures, which help produce the low electrical current in watches, computers and clocks.

From an energetic point of view, everyone will experience crystals differently and each encounter is unique in itself. You may feel heat, tingling in the hand or body, vibrations, a general sense of feeling better in yourself or nothing at all. We will let you be the judge of your own experience and if you would like to read more about how crystals work via the bodies energy systems, click here.  

Do you offer custom boxes?

Unfortunately we do not make custom boxes as yet but this is something we will offer in the future.

Do you ship internationally?

Yes we ship internationally, this will be calculated at the checkout. Please note that it is the customer's responsibility to pay any overseas custom duties, foreign taxes or other fees that may occur when receiving your Arwoken gift box. 

Can I order more than one box to seperate locations?

Of course! For each different location/recipient you will need to place a separate order. 

Will the gift come with a receipt?

No. All our gifts are sent to their recipient without an invoice/receipt. When you place an order online, the invoice is emailed directly to the address you entered during checkout. You can rest assure that your gift will be sent as though you have given it to them directly.

How will the recipient know the gift is from me?

We send a gift card with all our orders. Remember to fill in what you would like written on the card in the text box on the 'Cart' page. If you forget to do this, you can always email us (arwoken@gmail.com) with your message. 

Can I buy a crystal box for myself?

Of course!! We love getting orders from people who have chosen to gift themselves with crystals. We truly believe in nurturing and honouring the self so thats why we still package them as a gift. You are the most important person in your life and we encourage you to put yourself first. Self love makes you the best possible version of yourself and this will encourage and inspire others to do the same.

What do you mean when you say your gifts are sustainable? 

Arwoken crystal boxes were created with sustainability in mind. Our boxes are designed so that every product can be reused or returned to the earth without harming it. This means we have thought about what will happen to every product within the boxes overtime. We encourage our recipients to reuse their boxes and crystal carry bags or pass them onto someone who will. Our boxes hold no plastic and all our cards are made with recycled paper. We are constantly trying to think of ways to be more sustainable, so if you have any suggestions, please feel free to email us your ideas.

Do you wholesale?

Yes, if you would like to stock our crystal boxes, please send us an email arwoken@gmail.com